Returns & Exchanges

We want you to be fully satisfied with your official Warner Bros. merchandise, which is why we offer a 30-day return window for most items in their original, unused condition. Please note that certain collectibles and personalized items may be subject to specific return restrictions.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Print Shipping Label

  Once your request is authorized, download and print the prepaid return shipping label provided via email and securely package your items.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location, ensuring that all original tags and packaging are included to avoid processing delays.

• 4.
  Receive Your Refund

  After our warehouse inspects the returned goods, a refund will be issued to your original payment method within 7-10 business days.